Terms of Service

Please read these terms before placing an order.

Eligibility

You must be of legal cannabis purchase age in your province to order from this site — 19+ in most provinces, 18+ in Alberta. By placing an order, you confirm you meet this requirement. See our age verification policy.

Orders & Payment

Orders are paid by Interac e-Transfer. An order is confirmed once payment is received and verified. We reserve the right to cancel or refund an order we cannot fulfill (e.g. out-of-stock items, unverifiable payment, or an address outside our delivery area).

Shipping

Orders ship via Canada Post Xpresspost in plain, unmarked packaging. Estimated delivery windows shown on product and location pages are estimates, not guarantees — delays can occur at Canada Post's discretion.

Product Quality

If an order arrives damaged, incorrect, or with a quality issue, contact us at info@shatteronlinecanada.com with your order details within a reasonable time of delivery so we can investigate.

Prohibited Use

You may not use this site to place an order on behalf of a minor, resell products in a manner that violates provincial cannabis retail regulations, or misrepresent your age or location.

Limitation of Liability

This site and its products are provided as-is. To the extent permitted by law, we are not liable for indirect or consequential damages arising from use of our products or this site.

Governing Law

These terms are governed by the laws of Canada and the province in which you reside.

Contact

Questions about these terms can be sent to info@shatteronlinecanada.com.